Llanfechain Community Council / Cyngor Bro Llanfechain

www.llanfechain.org.uk

Communications Policy

Objectives

To be open and honest, in our communications and consultations with all.

For the clerk & councillors to communicate effectively, reflecting LCC policies & resolutions, ensuring that the recipient is made aware whether the communication is representative of LCC or the individual.

To keep residents, councillors, partner organisations and businesses well informed and consulted so that they can influence improvement, equality of opportunity, and access & quality of services.

To give accurate information, be realistic about what can and cannot be achieved and give feedback to those whom we consult and who consult LCC.

To always check the facts with any named councillor, who reports at a meeting, before it is sent out as a press release.


Outcomes

Residents believe it is worthwhile to participate in local democracy and that they are informed and consulted about local issues.

Residents, partner organisations and businesses are kept well informed about LCC responsibilities, actions and other issues that affect the community.

The Council is recognised as the originator of its own communications

Adopted minutes are posted on the LCC notice board and monthly adopted press releases are issued to keep LCC's work in the community and public eye.

The Council's web site is up to date, effective and promoted as a point of reference.

Training is accessed for the Clerk and Councillors where available & appropriate to improve communication.

Communications do not conflict with this & other policies of L1anfechain Community Council.


Written Correspondence

Communications in writing are dealt with in the Correspondence Policy.


Telephonic and Verbal Communication

Telephonic and verbal communication, unless confirmed in writing, are not considered contractually or legally binding.

Emails are seen as being included within written correspondence; however proof of sending is not to be regarded as proof of receipt.

Clerk’s Authority

The Clerk to the Council is authorised to communicate on behalf of the Community Council.

Public Communication

Members of the public may introduce matters into Council in two ways: By writing, or by email, directly to the Clerk, or alternatively, by contacting a Councillor to bring the matter verbally into Council. Members of the public should normally be identified except in confidential situations.

Website Disclaimer

We must have it clearly stated before each councillors entry, that any matters included, are the opinions of the author alone and do not in any way reflect the views of the Council.